This refund policy sets out how the circumstances under which you can claim a refund from BlueHub Solutions Ltd. if you are not happy with the goods and services you have purchased.

Software licenses : You can claim a full refund on any BlueIntegrator or other software licenses purchased from Quality Componentware Ltd. by notifying them within 14 days that you wish to do so.  Please notify us at email address refund@bluessis.com if you wish to claim a refund.  Monies paid will be refunded in full via the original payment method within 7 days.  Your software licenses will become invalid, and you should completely uninstall the software which will in any event generally cease to function once the licenses are revoked.

Consultancy : You can generally claim a refund on any consultancy you have purchased from BlueHub Solutions Ltd. within 7 days if you do not believe it has met the agreed objectives, and provided you have informed BlueHub Solutions Ltd. of your dissatisfaction in good time such as to give them a chance to alleviate and address your concerns.  A maximum of two days consultancy will be refunded in full via the original payment method within 7 days.  Please notify us at email address refund@bluessis.com if you wish to claim a refund.

Other goods and services :  You will be explicitly notified of our refund policy relating to other goods and services at the time of purchase.